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Turn collections into a strategic advantage

Paymefy transforms your collections process with automated, compliant workflows, advanced behavioural segmentation, full traceability and a frictionless customer experience.
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Software

Recovery challenges in the financial sector

Financial institutions face unique obstacles that require specific solutions.

High DSO and unpredictable cash flows
78% of financial institutions report liquidity problems due to long collection cycles and high default rates.
Regulatory complexity and compliance
92% find it difficult to maintain compliance in their customer communication and collection processes.
Poor customer experience
63% of customers report dissatisfaction with traditional collections processes, affecting retention and reputation.
Inefficient manual processes
Financial institutions spend 40% of their operational time on manual follow-up and collection management tasks.
The real cost: Financial institutions lose up to 4.5% of their annual revenues due to inefficient and non-compliant collection processes.

The Paymefy solución or financial institutions

A platform designed specifically for the financial sector that balances regulatory compliance, operational efficiency and customer experience.

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What sets us apart?

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Designed specifically for finance

Pre-configured workflows that comply with financial regulations and GDPR.

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Legal and auditable validity

Each communication is certified with time stamps and proof of delivery.

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Code-free implementation

Operational in 2-4 weeks with no need for IT development.

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Scalability and proven performance

Ability to handle millions of transactions with industry-leading entities.

Unified dashboard and regulatory reporting
Full process visibility and pre-designed reports for supervisors.
Behavioural automation
Segmentation by risk, amount and behaviour to maximise recovery.
Coordinated and certified multi-channel
Email, SMS, WhatsApp and automated calls with full legal registration.

Intelligent workflow

Our behavioural approach automatically adapts communication strategies according to the client's actions and risk profile.

Advanced segmentation

Automated classification of customers according to history, type of product, amount and scoring, for personalised treatment.

High value
VIP treatment
Recurrents
Preferred channel
High risk
Preferred channel

Coordinated multi-channel communication

Intelligent Communication

Automatic delivery of communications through the most effective channel for each customer, with certified messages and full traceability.

Behavioural Tracking

Real-time monitoring of each interaction: openings, clicks, visits to the payment page, payment attempts and behaviour in each channel.

Email not read                                                                             84%
Email opened                                                                              68%
Payment completed                                                                  41%
Closure and Analysis

Automatic reconciliation of payments, file closure and detailed analysis of effectiveness by segment, channel and phase.

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Segmentación avanzada

Clasificación automatizada de clientes según historial, tipo de producto, importe y scoring, para tratamientos personalizados.

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Alto valor
Tratamiento VIP
Recurrentes
Canal preferido
Alto riesgo
Acción temprana

Comunicación multicanal coordinada

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Comunicación Inteligente

Envío automático de comunicaciones a través del canal más efectivo para cada cliente, con mensajes certificados y trazabilidad completa.

Tracking de Comportamiento

Monitorización en tiempo real de cada interacción: aperturas, clics, visitas a la página de pago, intentos de pago y comportamiento en cada canal.

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Emial abierto                                                                                84%
Emial abierto                                                                                68%
Pago completado                                                                        41%
Recordatorio
Aviso
Alerta
Ultimátum

Lógica adaptativa según fase y comportamiento

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Adaptación Automática

Ajuste dinámico de la estrategia según el comportamiento observado, con escalado de canales, tono y frecuencia para maximizar efectividad.

Cierre y Análisis

Conciliación automática de pagos, cierre de expedientes y análisis detallado de efectividad por segmento, canal y fase.

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Real results for our projects

Our clients achieve an average ROI of 3.4x after implementing Paymefy in their collection operations
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Solutions

Features designed for finance

Specific functionalities responding to the needs of the financial sector
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Certified communication

Email and SMS with legal validity for formal processes and legal guarantee.

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Meeting deadlines

Automation that respects legal times between communications according to regulations.

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Empathic AI calls

Automated telephone communication with tone adaptable to each phase and client.

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Flexible payment options

Multiple gateways, instalments, deferment and personalised payment plans.

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Banking security

Secure storage, data encryption and compliance with industry standards.

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Legal evidence

Complete documentation of the collection process with legal validity for legal proceedings.

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2 hrs free customization offer

Buy any template from Radiant Templates (From $79 onwards) and get 2 hours free customization / fix (worth $60) on your under development site. You need to book customization within 15 days of purchasing a template. After 15 days we won't be able to honor the request.

Get Free Customization
Get Free Customization

"Paymefy has enabled us to automate 85% of our collections processes, maintaining regulatory compliance and improving our customers' experience. The full traceability and certified communications have reduced our operational risk significantly."

Director of Recoveries, FinCredit España

Olivier D.
Do you want to know more success stories?

Find out how other financial institutions have transformed their receivables management with Paymefy.

Request a demo
Request a demo
Beneficios

Valor para todos los implicados

Paymefy no solo mejora la eficiencia de tu departamento financiero, sino que aporta valor a toda la organización y a tus clientes.

Para tu equipo financiero
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Automatización de tareas repetitivas

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Menos tiempo persiguiendo pagos

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Reportes detallados en tiempo real

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Visibilidad completa del ciclo de cobro

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Reducción de errores manuales

Para tu negocio
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Reducción de DSO hasta un 30%

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Mejora del flujo de caja

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Disminución de impagos

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Mayor productividad del equipo

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Decisiones basadas en datos

Para tus clientes
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Proceso de pago sencillo y flexible

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Múltiples opciones de pago

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Recordatorios amigables

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Experiencia personalizada

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Comunicación clara y efectiva