Our behavioural approach automatically adapts communication strategies according to the client's actions and risk profile.
Preparation and notification prior to invoice due date
Active management during the maturity and collection period
First actions on initial payment delays
Interim management for significant delays
Advanced actions for long delays
Definition of specific phases based on your business
Clasificación automatizada de clientes según historial, tipo de producto, importe y scoring, para tratamientos personalizados.
Comunicación multicanal coordinada
Envío automático de comunicaciones a través del canal más efectivo para cada cliente, con mensajes certificados y trazabilidad completa.
Monitorización en tiempo real de cada interacción: aperturas, clics, visitas a la página de pago, intentos de pago y comportamiento en cada canal.
Lógica adaptativa según fase y comportamiento
Ajuste dinámico de la estrategia según el comportamiento observado, con escalado de canales, tono y frecuencia para maximizar efectividad.
Conciliación automática de pagos, cierre de expedientes y análisis detallado de efectividad por segmento, canal y fase.
Factura automatizada con opciones de personalización y seguimiento en tiempo real de entrega y apertura.
Portal de pago personalizado con múltiples opciones y recordatorios automáticos para reducir retrasos.
Integración con tus sistemas contables para una conciliación sin errores y reconciliación automática.
Paymefy offers you two complementary strategies to optimise the entire payment process of your customers
Our visual design tool allows you to create complex strategies by dragging and connecting nodes, without the need for technical knowledge
Wait a specified number of days before continuing
Wait until a specific day of the week
Waiting days from the expiry date
Wait until a specific day of the month
Send a personalised email
Send a personalised SMS message
Send legally valid registered mail
Send a certified SMS with legal validity
Gestiona toda la experiencia de pago desde una única plataforma intuitiva que se conecta con tus sistemas existentes.
Ofrece a tus clientes una experiencia de pago a medida que se adapta a sus preferencias y necesidades.
Branches according to whether the message was read, unread or had an error
Make decisions based on segmentation criteria
Divert percentages of traffic to experiment with strategies
Offers partial payment options to customers
Set up customised payment plans
Jump to another campaign defined in the system.
Launches a specific reagent pill
Discover how payment path automation transforms your financial and operational results.
Reduces up to 80% of the time spent on manual collection cycle management
Tailor communication and options to each customer according to their profile and behaviour.
Increase collection effectiveness by up to 25% through optimised communication
Decrease incidents and complaints through clear and effective communication
All our strategies are designed to make payments easier for the end user, through a system of smart notifications —mainly via email and SMS— that covers the entire collection cycle: from pre-collection and friendly reminders, through payment flexibility options, up to legal stages in more complex cases.
In Paymefy, a collection journey is an automated sequence of actions that guides the customer from the first reminder to payment. It is built with no-code nodes that allow you to define timing, communication channels, conditions, and flexible payment options. Each journey can be customized according to customer behavior and assigned segments. The entire process is traceable, editable, and 100% automated within Paymefy.
Yes. In Paymefy you can automate actions depending on how the customer responds at each stage of the process. For example, if they open an email or abandon the payment link, the system can automatically trigger a new action. This is easily configured with conditional nodes, ensuring that each customer receives a journey adapted to their real behavior.
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Campaigns are complete, structured flows that guide the customer throughout the entire collection cycle, from the first reminder to more advanced stages. Behavioral pills are micro-actions triggered by a specific customer behavior, such as abandoning an email or not completing a payment. Both work together to maximize collection efficiency —pills act as reinforcements inside or outside the main campaigns.
Within a Paymefy journey you can use channels such as email, SMS, WhatsApp, and automated voice calls powered by AI. You can also send certified notifications by email or SMS when required. Each channel can be selected based on the customer segment or behavior, enabling more effective and personalized communication at every stage of the collection process.